State Farm® Insurance Agent Robert L Stevenson II
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Asheesh Saksena
May 21, 2026
5
out of
5
rating by Asheesh Saksena
"Exceptional service by Jay Rodriguez - prompt, precise, and professional. I look forward to doing more with the firm."
We responded:
"Thank you very much for such a positive review. It has been a rough week but reading reviews like yours makes ALL the difference for me and my team. Thanks and have a great holiday weekend!!! "
Jenny Yi
May 15, 2026
5
out of
5
rating by Jenny Yi
"Jannando (Jay) was great. Incredibly efficient, easy to get in contact, and helped me go through the insurance process swifly and easily. I would highly recommend."
We responded:
"Thanks Jenny for the 5 stars. Reviews like yours mean so much to prospective customers and it also helps us as an agency. We can't thank you enough for the business and this review. "
Shu Miyabe
May 14, 2026
5
out of
5
rating by Shu Miyabe
"Jannando (Jay) Rodriguez helped us get the insurance that fits perfectly for our needs. He was responsive, clear and very friendly walking us through the processes. It was very helpful as this was our first time purchasing a home insurance. You are our insurance guy."
We responded:
"Congratulations on the new home purchase. We are truly appreciative that you allowed us to provide insurance for this major investment. Also, with all that you have going on that you also took the time to write this review means the world."
Steve Cataggio
May 8, 2026
5
out of
5
rating by Steve Cataggio
"Jay Rodriguez was wonderful working with me and was nice enough to keep in touch while I was at work via text message. Clear instructions and responsive!"
We responded:
"Thank you Steve for this review. I am glad to hear that we were able to help you in the manner you needed. We strive to communicate the way that is best for our customers (in person, phone, email or text). "
Thomas Eberlein
May 5, 2026
5
out of
5
rating by Thomas Eberlein
"Great service. Very professional"
We responded:
"Thank you for the 5 stars and the kind words!!!"
Michail Sarantis
May 1, 2026
5
out of
5
rating by Michail Sarantis
"Great experience. Attentive, friendly and very efficient customer service. Additional coverage was organized and completed in a matter of minutes."
We responded:
"Thank you Michail for taking the time to give my agency this 5-star review!!! On behalf of myself and the entire Agency Team, I say THANK YOU."
Jia Way Yew
April 29, 2026
5
out of
5
rating by Jia Way Yew
"William was quick, clear and helpful! Just what we needed."
We responded:
"Hello Jia. Thank you for letting me know how efficient Will was and that you were extremely pleased with his assistance. We truly appreciate you giving us 5 stars."
Noah Truncale
April 25, 2026
5
out of
5
rating by Noah Truncale
"Call for Jay Rodriguez, he will take care of all your needs."
We responded:
"Hello Noah. Thank you for your 5 stars. Reviews like yours mean a lot."
Larry Birnbaum
April 24, 2026
5
out of
5
rating by Larry Birnbaum
"We are new to New York City and needed to update our insurance. State Farm has always been reliable and easy to work with, and Mr. Stevenson's agency was no exception. Jay Rodriguez was friendly, fast, and gave us great advice -- a pleasure to work with. We will definitely use them in the future!"
We responded:
"Welcome to NYC!!! Also, thank you Larry for this awesome review. Moving is always a chaotic experience, so it means so much that you took the time to write this review. We truly appreciate your continued loyalty to the State Farm Family."
Kajal Ford
April 24, 2026
5
out of
5
rating by Kajal Ford
"Jannando Rodriguez was excellent to work with on our Manhattan condo insurance policy. His communication was prompt throughout the process, he took the time to explain the coverage in detail, and he moved quickly to get everything finalized. A smooth, professional experience from start to finish — highly recommended."
We responded:
"Thank you Kajal for such a great review. I can't thank you enough for your business but also for the extremely kind words. Have a great week."
David
April 21, 2026
5
out of
5
rating by David
"Jannando Rodriguez, or "Jay," at State Farm is someone I highly recommend. I urgently needed homeowners insurance, and Jay secured a comprehensive policy for me in under 15 minutes. My experience was far superior to what I have had with previous agents. I was referred by my attorney, who has professionally worked with Jay for over 20 years. The policy was both more comprehensive and more affordable. This was an excellent outcome. I highly recommend Jay and State Farm."
We responded:
"Congratulations David on your new home. I am super happy to hear that Jay and my team were able to earn your business on such short notice. We look forward to servicing you with your insurance and financial matters. Congrats again and thanks for taking the time to write this review. "
Daniel Banks
April 19, 2026
5
out of
5
rating by Daniel Banks
"Jannando (Jay) Rodriguez is fantastic. Great communicator, clear, a good listener, thoughtful, compassionate -- everything one would want in an insurance broker. I'm so impressed and feel like I've landed in the right place. My first experience with State Farm and I have a very high impression of the company from working with Jay."
We responded:
"WOW WOW WOW. Thank you Daniel for this awesome review. Your words mean a lot to me, Jay, and the entire Agency team!!! We promise to continue to work hard so that you never have to regret writing this review. "
Ayaka Akutsu
April 16, 2026
5
out of
5
rating by Ayaka Akutsu
"Jannando Rodriguez (Jay) provided truly excellent service. I needed to have an insurance policy in place urgently, and he handled everything very quickly from the initial quote through to finalizing the contract."
We responded:
"Thank you Ayaka for the positive feedback. I am so glad to hear that you found the experience with my Agency timely. Thank you for allowing us the opportunity to earn your business. "
Rachel Ryan
April 11, 2026
5
out of
5
rating by Rachel Ryan
"Jay was extremely kind, helpful, and responsive! Excellent service. Thank you!"
We responded:
"Happy Monday, Rachel. Thank you for starting our week off to a great start with this outstanding review. We truly appreciate your business and the 5 stars!!!!!"
Tim Brooke
April 9, 2026
5
out of
5
rating by Tim Brooke
"Jay Rodriguez is friendly, knowledgeable and helped me in a very timely manner several times. I would highly recommend working with him."
We responded:
"Good morning, Tim. Thank you for writing this review and sharing with everyone your experience with Jay and my agency. I hope you have an awesome weekend. "
aakash dhruva
April 8, 2026
5
out of
5
rating by aakash dhruva
"Jannando Rodriguez -Very helpful, patient and quick at getting the job done."
We responded:
"Thank you very much for the 5 stars. On behalf of Jay, myself, and my entire team I want to thank you for allowing us the opportunity to earn your business. We especially appreciate you taking the time to post this review. "
Davide Ishmael
April 7, 2026
5
out of
5
rating by Davide Ishmael
"Excellent service and very knowledgeable"
We responded:
"Thank you Davide for the 5 stars. Truly appreciate you taking the time to post this review."
Hello
April 6, 2026
5
out of
5
rating by Hello
"Jay ( Jannando ) Rodriquez provided me with renters insurance for an apartment lease in NYC. He was professional and helpful. He followed up and provided me with a fair quote. I would recommend him because the experience was easy."
We responded:
"Congratulations on the new renter's policy. We are pleased that you allowed us to earn your business. I am confident that you will enjoy being part of the State Farm family."
Aroa Kim
April 3, 2026
5
out of
5
rating by Aroa Kim
"I highly recommend Jay Rodriguez. This is my first time navigating renter's insurance since I'm graduating soon and I'm happy to have a positive experience."
We responded:
"Congratulations on your upcoming graduation!!! With all that you have going on, I am extremely thankful that you found time to give Jay and my Insurance Agency 5 stars."
Felicia A. Iyamu
April 1, 2026
5
out of
5
rating by Felicia A. Iyamu
"William Thurlow was such a pleasure to coordinate with. His response was timely and I felt really taken cared of. Year after year, from home to life insurance, State Farm, and its team members, like William, are worthy of high praise. Cheers!"
We responded:
"WOW, what an awesome review. I can't thank you enough for taking the time to write this!!! Moreover, I truly appreciate that you allow me and my entire team (most recently Will) the opportunity to take care of your insurance needs. "
Robert McNeill
April 1, 2026
5
out of
5
rating by Robert McNeill
"Jannando (Jay) Rodriguez was a pleasure to work with. He was very friendly and knowledgeable, making the process quick and easy!"
We responded:
"From one Robert to another, I say thank you for taking the time to give Jay and my entire Agency Team 5 stars!!! "
Ataveria Johnson
March 31, 2026
5
out of
5
rating by Ataveria Johnson
"Jay Rodriguez is the absolute best! Unfortunately, my family and I were introduced to him during the passing of my brother. Jay made the process of my mom collecting on my brother’s life insurance seamless! Jay was compassionate, understanding, helping and diligent. Jay impressed my mom and family so much I took out a life insurance with him. Jay made that process easy, flexible and broke everything down. I would absolutely recommend Jay to anyone that wants to do business with State Farm. He is the absolute best!!! I couldn’t have asked for a better agent!"
We responded:
"My heart continues to break for you and your family. I will continue to keep you all covered in prayer. Jay has been my right hand for over 20 years and we discuss everything. I assure you that times like these are never easy for the family and they are not easy for us either. We see the hurt and pain you, your mother, and family are going through and we simply try to do our best to be as compassionate as possible. Thank you for taking the time to write this review and just know that your State Family will always be there for you!!!"
Karin Susskind
March 26, 2026
5
out of
5
rating by Karin Susskind
"Jay was extremely efficient and helpful navigate our insurance needs while moving to a new state."
We responded:
"Thank you for the feedback and review. Glad to hear that we did not add to the stress of your move. We truly appreciate you allowing us the opportunity to earn your business. "
James Kim
March 26, 2026
5
out of
5
rating by James Kim
"Worked with William Thurlow for my insurance needs. He was knowledgeable, quick and efficient. Thanks again to William and the Robert Stevenson State Farm team!"
We responded:
"Thank you James for this review and the 5 stars. As the agent, I personally respond to each and every one of these reviews. Kind words like yours mean a lot to me and my entire team and gives us extra fuel to continue doing what we love. Thanks."
bridget small
March 25, 2026
5
out of
5
rating by bridget small
"I cannot say enough about William Thurlow. I came to him in the middle of a genuine crisis — stressed, overwhelmed, and anxious about securing homeowners insurance under difficult circumstances. William didn’t just handle it professionally; he handled it with such calm and care that I actually felt like everything was going to be okay. He guided me through every step, answered every question with patience, and delivered exactly what I needed. Because of William, I now have excellent coverage on my home and real peace of mind. If you need an insurance broker who is not only knowledgeable but truly shows up for his clients as a human being — William Thurlow is that person. I am so grateful."
We responded:
"Ohhhh Myyyyy. What an amazing review. I am extremely thankful for any and all reviews that I receive on behalf of my agency and my team. However, this one truly blew me away. I am so pleased to hear that during a stressful time, Will was able to help calm your troubled waters. Thank you for this review and your business. "