State Farm® Insurance Agent Robert L Stevenson II
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ayaka Akutsu
April 16, 2026
5
out of
5
rating by Ayaka Akutsu
"Jannando Rodriguez (Jay) provided truly excellent service. I needed to have an insurance policy in place urgently, and he handled everything very quickly from the initial quote through to finalizing the contract."
Rachel Ryan
April 11, 2026
5
out of
5
rating by Rachel Ryan
"Jay was extremely kind, helpful, and responsive! Excellent service. Thank you!"
We responded:
"Happy Monday, Rachel. Thank you for starting our week off to a great start with this outstanding review. We truly appreciate your business and the 5 stars!!!!!"
Tim Brooke
April 9, 2026
5
out of
5
rating by Tim Brooke
"Jay Rodriguez is friendly, knowledgeable and helped me in a very timely manner several times. I would highly recommend working with him."
We responded:
"Good morning, Tim. Thank you for writing this review and sharing with everyone your experience with Jay and my agency. I hope you have an awesome weekend. "
aakash dhruva
April 8, 2026
5
out of
5
rating by aakash dhruva
"Jannando Rodriguez -Very helpful, patient and quick at getting the job done."
We responded:
"Thank you very much for the 5 stars. On behalf of Jay, myself, and my entire team I want to thank you for allowing us the opportunity to earn your business. We especially appreciate you taking the time to post this review. "
Davide Ishmael
April 7, 2026
5
out of
5
rating by Davide Ishmael
"Excellent service and very knowledgeable"
We responded:
"Thank you Davide for the 5 stars. Truly appreciate you taking the time to post this review."
Hello
April 6, 2026
5
out of
5
rating by Hello
"Jay ( Jannando ) Rodriquez provided me with renters insurance for an apartment lease in NYC. He was professional and helpful. He followed up and provided me with a fair quote. I would recommend him because the experience was easy."
We responded:
"Congratulations on the new renter's policy. We are pleased that you allowed us to earn your business. I am confident that you will enjoy being part of the State Farm family."
ny_ knight_
April 5, 2026
1
out of
5
rating by ny_ knight_
"The owner is UNPROFESSIONAL & RUDE!!! Like a horrible person,this owner is there!!!"
We responded:
"Thank you for sharing your feedback. I am truly sorry to hear about your experience and apologize if you felt that our service was unprofessional or rude. We strive to provide the best possible experience for all our customers and take your concerns seriously. If you’re open to discussing this further, please feel free to contact me directly at 212-397-0580 so I can better understand the situation and work towards a resolution. Thank you for your time,"
Aroa Kim
April 3, 2026
5
out of
5
rating by Aroa Kim
"I highly recommend Jay Rodriguez. This is my first time navigating renter's insurance since I'm graduating soon and I'm happy to have a positive experience."
We responded:
"Congratulations on your upcoming graduation!!! With all that you have going on, I am extremely thankful that you found time to give Jay and my Insurance Agency 5 stars."
Felicia A. Iyamu
April 1, 2026
5
out of
5
rating by Felicia A. Iyamu
"William Thurlow was such a pleasure to coordinate with. His response was timely and I felt really taken cared of. Year after year, from home to life insurance, State Farm, and its team members, like William, are worthy of high praise. Cheers!"
We responded:
"WOW, what an awesome review. I can't thank you enough for taking the time to write this!!! Moreover, I truly appreciate that you allow me and my entire team (most recently Will) the opportunity to take care of your insurance needs. "
Robert McNeill
April 1, 2026
5
out of
5
rating by Robert McNeill
"Jannando (Jay) Rodriguez was a pleasure to work with. He was very friendly and knowledgeable, making the process quick and easy!"
We responded:
"From one Robert to another, I say thank you for taking the time to give Jay and my entire Agency Team 5 stars!!! "
Ataveria Johnson
March 31, 2026
5
out of
5
rating by Ataveria Johnson
"Jay Rodriguez is the absolute best! Unfortunately, my family and I were introduced to him during the passing of my brother. Jay made the process of my mom collecting on my brother’s life insurance seamless! Jay was compassionate, understanding, helping and diligent. Jay impressed my mom and family so much I took out a life insurance with him. Jay made that process easy, flexible and broke everything down. I would absolutely recommend Jay to anyone that wants to do business with State Farm. He is the absolute best!!! I couldn’t have asked for a better agent!"
We responded:
"My heart continues to break for you and your family. I will continue to keep you all covered in prayer. Jay has been my right hand for over 20 years and we discuss everything. I assure you that times like these are never easy for the family and they are not easy for us either. We see the hurt and pain you, your mother, and family are going through and we simply try to do our best to be as compassionate as possible. Thank you for taking the time to write this review and just know that your State Family will always be there for you!!!"
Karin Susskind
March 26, 2026
5
out of
5
rating by Karin Susskind
"Jay was extremely efficient and helpful navigate our insurance needs while moving to a new state."
We responded:
"Thank you for the feedback and review. Glad to hear that we did not add to the stress of your move. We truly appreciate you allowing us the opportunity to earn your business. "
James Kim
March 26, 2026
5
out of
5
rating by James Kim
"Worked with William Thurlow for my insurance needs. He was knowledgeable, quick and efficient. Thanks again to William and the Robert Stevenson State Farm team!"
We responded:
"Thank you James for this review and the 5 stars. As the agent, I personally respond to each and every one of these reviews. Kind words like yours mean a lot to me and my entire team and gives us extra fuel to continue doing what we love. Thanks."
bridget small
March 25, 2026
5
out of
5
rating by bridget small
"I cannot say enough about William Thurlow. I came to him in the middle of a genuine crisis — stressed, overwhelmed, and anxious about securing homeowners insurance under difficult circumstances. William didn’t just handle it professionally; he handled it with such calm and care that I actually felt like everything was going to be okay. He guided me through every step, answered every question with patience, and delivered exactly what I needed. Because of William, I now have excellent coverage on my home and real peace of mind. If you need an insurance broker who is not only knowledgeable but truly shows up for his clients as a human being — William Thurlow is that person. I am so grateful."
We responded:
"Ohhhh Myyyyy. What an amazing review. I am extremely thankful for any and all reviews that I receive on behalf of my agency and my team. However, this one truly blew me away. I am so pleased to hear that during a stressful time, Will was able to help calm your troubled waters. Thank you for this review and your business. "
Prashant Mathur
March 25, 2026
5
out of
5
rating by Prashant Mathur
"Getting my rental insurance was quite a smooth process with Jay! Thanks!"
We responded:
"Thank you for taking the time to share with the world how pleasant your experience was. We appreciate you and your business."
Ron Zulli
March 24, 2026
5
out of
5
rating by Ron Zulli
"I worked with William Thurlow to obtain my insurance. He was very informative and knowledgable. When the process was finished I was confident I got the best coverage for a great price."
We responded:
"Ron, thank you for the kind words about William and my agency. We truly appreciate this review and your business. "
Damian Fender
March 24, 2026
5
out of
5
rating by Damian Fender
"I was helped by Jannando (Jay) Rodriguez and he was exceptional. Response time was very quick and professional. Not only did he answer my questions about car & life insurance details but he went above and beyond to explain them in full to make sure i had no lingering concerns. Everything was finalized in one call. 10/10 experience and would recommend him for anyone needing assistance."
We responded:
"Damian, I can't thank you enough for this AMAZING review!!! I am beyond pleased that not only did you give Jay and my Agency 5 stars but you also gave us a 10/10 rating. I assure you that, I and my entire team will never take your business nor kind words for granted. "
Paul Szigetvari
March 18, 2026
5
out of
5
rating by Paul Szigetvari
"I worked with William Thurlow to bind a policy for some valuable personal items - he was super easy and efficient. Also, very competitive pricing - highly recommend!"
We responded:
"Paul, thank you for allowing us to earn your business. I assure you that Will and my entire team will continue to work hard and provide efficient service, so you never have to regret giving us these 5 stars."
Spiro Lecatsas
March 13, 2026
5
out of
5
rating by Spiro Lecatsas
"A big thank you to Jay Rodriguez for guiding me through the process for insuring my property in NYC. He provided clear explanations of policy coverage, immediate feedback on my eligibility and where adjustments made sense for my situation. The transaction was completed quickly and efficiently - many thanks"
We responded:
"Spiro, on behalf of Jay, myself, and my entire team we thank you for this review and your business. Truly glad that you found your experience to be quick and efficient. "
Jamie Bahcall
March 9, 2026
5
out of
5
rating by Jamie Bahcall
"Isabel was so great to work with, she turned things around so quickly and was so patient with all of my questions, highly recommend!"
We responded:
"Thank you Jamie for the kind words about Isabel and for the 5 stars. We truly appreciate you and your business."
Stephanie Siejka Anderson
March 2, 2026
5
out of
5
rating by Stephanie Siejka Anderson
"We worked with Jay to obtain renters insurance and it was an easy and pleasant experience. We would definitely use him again and highly recommend this office!"
We responded:
"Hey Stephanie. Thank you for allowing my agency the opportunity to earn your business. Moreover, Jay and my entire team say thank you for giving us 5 stars!!!"
Charlie L. Rodríguez Deliz
March 2, 2026
5
out of
5
rating by Charlie L. Rodríguez Deliz
"William Thurlow was super helpful in setting up my renters insurance. He answered all of my questions and was very efficient."
We responded:
"Thank you Charlie for taking the time to give William and the Robert L. Stevenson - State Farm Insurance Agency 5 stars. I assure you that we truly appreciate this review and your business."
Alexis Gannaway
February 9, 2026
5
out of
5
rating by Alexis Gannaway
"Jannando Rodriguez - I've had the best experience with Jay! I worked with him years ago on my renter's insurance and then recently on my homeowners insurance. He is knowledgeable, responsive, patient and efficient. 10/10 recommend!"
We responded:
"WOW. 5 Stars and 10/10 review is absolutely phenomenal. On behalf of Jay and my entire team, THANK YOU!!! "
Elise Engles
February 9, 2026
5
out of
5
rating by Elise Engles
"WAS THE BEST!! It was sooo easy, set everthing up in 5 mins... so nice!"
We responded:
"Elise. Thank you for this review and letting everyone know how "quick and easy" everything was."
Isabella Coker
February 6, 2026
5
out of
5
rating by Isabella Coker
"I purchased rental insurance and am looking into life insurance with this office. I’ve been working with Jay and cannot recommend him enough! He’s been such a fantastic resource. We also just found mold in the apartment and he’s been very helpful."
We responded:
"Thank you Isabella for taking the time to give Jay and my office 5 Stars. We truly appreciate your business and look forward to servicing you and your family for years to come. "