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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tiasia OBrien-Shah

March 22, 2025

5  out of  5
rating by Tiasia OBrien-Shah
"Jay was super helpful in considering options for a policy, reviewing different offers and also very accommodating. He brought paperwork to me to ensure we can get everything done in a timely fashion. I’ve worked with this office on a number of personal and business policies for years and they’ve always been great."
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Sheqi Zhang

March 19, 2025

5  out of  5
rating by Sheqi Zhang
"I worked with Jay (Jannando) today. He is very welcoming, helpful, and nice to work with. Very fluent, quick, and easy process. Recommended."
We responded:
"Thank you for the 5 stars. We truly appreciate it and most certainly the opportunity to earn your business. "
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Sam Mincheva

March 18, 2025

5  out of  5
rating by Sam Mincheva
"I had a really great experience purchasing a condo policy with Jay. I started a quote online, but needed some specialized help, so I got connected with Jannando Rodriguez (Jay). He was extremely helpful, responsive, and efficient. He took the time to speak on the phone with me to make sure we have a policy that matches the exact requirements we had, and he provided the quote right away. When we requested minor adjustments, he sent an updated quote within the hour. Then he once again took the time to speak with me on the phone to finalize the policy and answer all my follow-up questions and confirm the details. He was really kind and courteous, and made a stressful process really easy."
We responded:
"Thank you so much for taking the time to share your positive experience with Jay during your condo policy purchase! We are thrilled to hear that he was able to assist you in such a professional and efficient manner. Moreover, thank you for taking the time to post this amazing review!!!"
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Kathleen Kurschner

February 26, 2025

5  out of  5
rating by Kathleen Kurschner
"Great service from Jay Rodriguez!"
We responded:
"Thank you for taking the time to give Jay and my agency 5 Stars."
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Bethan Hamilton

February 24, 2025

5  out of  5
rating by Bethan Hamilton
"Jannando (Jay) Rodriguez was super helpful in getting my renters insurance. He was incredibly response and had a quote with me immediately, adapting to make sure I had exactly what I needed and making sure I got the best rate. Had a quote and actual document within just a couple hours. Would definitely recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Tyra Austell-Jones

February 21, 2025

5  out of  5
rating by Tyra Austell-Jones
"Jannando (Jay) Rodriguez provides the ultimate level of customer service. Although an existing Statefarm customer out of state, Jay guided me through the logistics of a renter's policy and educated me on if the need for flood insurance was applicable, as well as how it worked. He was patience, explained things well and even answer questions not specific to the renter's policy. He showed he valued my business. Thanks Jay!"
We responded:
"Thank you for such a detailed review. We really stress at the Robert Stevenson - State Farm Insurance Agency that ALL business is important and that we need to make sure ALL our customers questions are answered to their satisfaction. So, reading your comments and receiving 5 stars means the world to us. Have a great weekend."
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J Zhao

February 18, 2025

5  out of  5
rating by J Zhao
"I had a great experience with Jay. He is responsive, courteous, and very professional. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! I will be sure to share your kind words with Jay."
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Florian Thiebaut

February 14, 2025

5  out of  5
rating by Florian Thiebaut
"Super reactive and great service !"
We responded:
"On behalf of the entire Robert Stevenson - State Farm Insurance Agency, thank you very much for taking the time to give us 5-Stars!!!!!"
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Elizabeth De Jesus

February 13, 2025

5  out of  5
rating by Elizabeth De Jesus
"Jay Rodriguez was super helpful in pricing out all of the options for insurance policies but wasn’t pushing anything on us we didn’t need and answered all of our questions."
We responded:
"Thank you very much for taking the time to share your experience with Jay and the Robert Stevenson - State Farm Agency. We truly appreciate your business and promise never to "push" anything. We believe that our customers NEEDS determine our conversations!!!"
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Vincent Guanter

February 5, 2025

5  out of  5
rating by Vincent Guanter
"Jannando Rodriguez (Jay) was tremendous helping me getting home insurance. He provided the quote immediately, we adjusted to my needs and in 2 days, I was all set. Very good experience and looking forward to continuing work with Jay in the future. Highly recommended compare to other insurance companies."
We responded:
"Thank you for the 5 stars and kind words about your experience with Jay and my agency. Most of all, I am extremely pleased to hear that you got a policy that fit what you wanted and needed. At my agency, we take pride in listening to our customers and taking an individual approach to every conversation."
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Steve Millstein

January 31, 2025

5  out of  5
rating by Steve Millstein
"I do think many people enjoy buying insurance, its just something that you do periodically, like visiting a dentist. Well that all changed for me yesterday...I did enjoy my insuarance buying experience, thanks to Isabel Hernandez. Not only was she professional, knowledgeable and efficient, she was indulgent as I asked relevant questions and made irrelevent musings. Thanks Isabel. You were great."
We responded:
"Happy Friday. Thank you very much for taking the time to write this review while also making me laugh. Never been likened to a dentist before but I completely understand. On behalf of Isabel, myself and the entire Robert Stevenson - State Farm Insurance Agency Team, we say Thank You!!! "
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Michael Fehrman

January 29, 2025

5  out of  5
rating by Michael Fehrman
"Jay Rodrigues was very helpful in getting me the insurance binder I needed to rent a home, including taking care of everything on a Saturday, outside normal working hours."
We responded:
"I am so glad to hear that Jay was able to accommodate you outside of traditional business hours. When we can, it is the goal at the Robert Stevenson - State Farm Insurance Agency to make ourselves available during untraditional times. Thank you for your business and this review."
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Cecilia Clauzier

January 23, 2025

5  out of  5
rating by Cecilia Clauzier
"While I think that most insurances are the same in general, I have decided to keep my policy at State Farm for the future because of their efficiency. Or rather thanks to Mr. William Thurlow's efficiency! The last two times I needed a document from State Farm, William took care of it immediately and made it easy and stress free. I appreciate William's professionalism and courtesy. I also should mention that lately, someone always picks up the phone immediately which makes a huge difference from having to "fight" with a virtual operator."
We responded:
"WOW WOW WOW. Thank you very much for this review and such kind words to stay about William and my Agency. We truly appreciate you and your business and we promise to continue to earn it in the future."
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Daniel Mena

January 17, 2025

5  out of  5
rating by Daniel Mena
"I've worked with Jay several times over the past few years and each time has been a true pleasure. Jay is knowledgeable about the firm's products and patiently works with his clients to make sure their needs are met."
We responded:
"Thank you, Daniel, for taking the time to post this review. On behalf of Jay, myself and the entire Robert Stevenson State Farm Agency Team, we say THANK YOU!!!"
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MO

January 9, 2025

5  out of  5
rating by MO
"Office was recommended and worked with Jay, who was amazing. Good listener, didnt try to do hard upsell but just explained clearly and advised. Felt very comfortable with Jay and he got the policy done quickly!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and extremely glad you did not feel pressured. If there is anything else we can do to help, please let us know! "
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Mackenzie Godfrey

December 26, 2024

5  out of  5
rating by Mackenzie Godfrey
"Jay is so wonderful! He was timely, friendly, and a pleasure to communicate with. He was so helpful in answering any questions and extremely efficient in getting me the help I needed!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and especially Jay. If you ever have any questions or need assistance, we’re here to help! Happy Holidays!!!"
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Juan Manuel Maldonado

December 26, 2024

5  out of  5
rating by Juan Manuel Maldonado
"Fantastic experience with Jannando Rodriguez"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us (especially Jannando); your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Happy Holidays. "
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Rachid

December 20, 2024

4  out of  5
rating by Rachid
"👍"
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs! "
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Brian Buscemi

December 18, 2024

5  out of  5
rating by Brian Buscemi
"Had an incredible experience working with Jay Rodriguez. He is professional, prompt, and helpful. I recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and we can't thank you enough for your business. Wishing you and your family Happy Holidays. "
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W Waszmer

December 18, 2024

5  out of  5
rating by W Waszmer
"2024. Jay (Jannando) Rodriguez has helped me with a range of policies and quotes, and I would highly recommend him -- he's been very responsive and professional via phone and email when I have questions, and has helpfully proposed new coverage to meet my/my family's needs. There are always pros and cons to navigating larger providers of any services, and a person like Jay who I can directly call and is both reliable and knowledgeable, is definitely a factor in my decision-making about what services I use. 2021. Isabel Hernandez gave us great and responsive service on questions we had about policies, and was smart and knowledgeable throughout."
We responded:
"Thank you very much for taking the time to write this review. I am so pleased to hear that you enjoyed your experience with Isabel. Stay Safe!!!"
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Sulaimaan Adil

December 13, 2024

5  out of  5
rating by Sulaimaan Adil
"I was helped by William Thurlow for getting a policy for my new apartment and I could not be happier with the service I was given. William was polite, attentive, and was always available to answer any questions or send any documents I needed. I’ll be going back to him for any other insurance related matters in the future."
We responded:
"Good morning and congratulations on your new apartment. Thank you very much for allowing us to earn your business and for taking the time to write this review. Wishing you and your family Happy Holidays. "
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kristopher Romeo

December 3, 2024

5  out of  5
rating by kristopher Romeo
"Love them ,had them over 5 years with no issues. Highly recommended 👌. ‼️"
We responded:
"I appreciate your review! I am delighted to know you continue to have a great experience with my State Farm office. Can't thank you enough for the 5 years of business and looking forward to the next 5. Happy Holidays. "
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Kat Xu

November 29, 2024

5  out of  5
rating by Kat Xu
"Jay (Jannando Rodriguez) was great to work with - not only was he incredibly communicative, he also demonstrated above and beyond patience, knowledge expertise, and friendliness. Can't recommend him enough!"
We responded:
"Happy Holidays Kat. Thank you for taking the time to share this review with the world. Jay and my entire team truly appreciate it!!!"
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Isabelle Bachrach

November 25, 2024

5  out of  5
rating by Isabelle Bachrach
"We were referred to the Robert Stevenson group from our real estate agent, and we were not disappointed. Jay (Jannando Rodriguez) was an excellent agent, professional, knowledgable, patient, and most of all had our best interests in mind. He was not at all pushy. After doing a lot of outreach to other insurance companies, our State Farm quote was by far the most affordable and was very comprehensive. Would highly recommend working with Jay on all insurance issues, he was great."
We responded:
"What an amazing review. On behalf of Jay and my entire team, Thank You!!!!! While State Farm Insurance does not always have the lowest premium, we definitely work hard to offer the best service and a remarkable experience."
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Laura Klein

November 18, 2024

5  out of  5
rating by Laura Klein
"Jay was very helpful and efficient in helping me get my co-op policy and made sure all of my questions were answered. I am very happy with my State Farm experience."
We responded:
"Thank you for your 5-star review! I and my entire State Farm team are happy to be your good neighbor! Jay said to tell you thank you very much for the kind words."