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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ken kang

May 6, 2025

5  out of  5
rating by ken kang
"Great service with quick response. Really appreciate Mr. Jannando Rodriguez, the office manager with his experiences and professions. Thank you."
We responded:
"Thank you for taking the time to post this review with these kind words. We truly appreciate the 5 stars!!!"
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Jami Mitchell

May 5, 2025

5  out of  5
rating by Jami Mitchell
"Jay was fantastic! So helpful in establishing renters insurance and necessary riders for an apartment in NYC! Knowledgeable and very personable! Happy to have switched to State Farm and have Jay as the Agent!!"
We responded:
"Welcome to the Robert Stevenson - State Farm Insurance Agency. On behalf of my entire team, especially my Office Manager - Jay, we thank you for affording us the opportunity to have earned your business. Also, thank you for taking the time to post this review."
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Mirianna Marte

May 2, 2025

5  out of  5
rating by Mirianna Marte
"Jannando was very easy to work with, made the process easy for me. I recommend him!"
We responded:
"Thank you for the 5 stars and recommendation. We truly appreciate it. "
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Trevor Gillaspy

April 29, 2025

5  out of  5
rating by Trevor Gillaspy
"William Thurlow was extremely helpful and quickly addressed all my questions."
We responded:
"Thank you for giving William and the Robert Stevenson State Farm Insurance Agency 5 stars!!! We truly appreciate you taking the time to write this review."
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Teresa Greco McLaren

April 29, 2025

5  out of  5
rating by Teresa Greco McLaren
"I was pleased & so relieved after working with Jay to find the perfect life insurance for me. He contacted me immediately, answered all questions, then went over every aspect of my policy in his office for over an hour. Final expenses are so costly & at 70, I wanted to insure that my children incurred no cost. I had a term policy with AARP/ NYLife, but never felt confident about it. And term only pays until age 80. A life insurance policy with Jay at State Farm gives me peace of mind."
We responded:
"Thank you so much for taking the time to share your experience with Jay and our team at State Farm. We're thrilled to hear that Jay was able to provide you with the support and guidance you needed to find the perfect life insurance policy. Ensuring peace of mind for you and your family is our top priority, and we’re glad to know that you now feel confident in your coverage. Jay truly goes above and beyond to make sure that our clients understand every aspect of their policies, and it's wonderful to hear that his efforts made such a positive impact on your decision. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you again for your kind words, and welcome to the State Farm family!"
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Maria Bermudez

April 25, 2025

5  out of  5
rating by Maria Bermudez
"Jay R. was absolutely awesome in helping me sign up for lift insurance. He was incredibly patient and thorough, answering all my questions promptly and making the whole process smooth and stress-free. His energy and tone were so positive and professional, you can really tell he’s been with the company for a long time and knows his stuff inside and out. Efficient, knowledgeable, and an all-around great experience. Highly recommend working with Jay!"
We responded:
"Thank you very much for taking the time to share with everyone your experience with the Robert Stevenson - State Farm Insurance Agency and my Office Manager, Jay. Life Insurance is so important and a key component to wise financial planning but often gets overlooked. I applaud you for taking these steps and for your willingness to share your experiences with others!!! "
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Kyle Clark

April 24, 2025

5  out of  5
rating by Kyle Clark
"I have been a customer of this agency for a while now and find them to be very responsive and helpful. I mostly interact with Jay, who's warm, patient, and knowledgeable. Highly recommend this team!"
We responded:
"Thank you for your continued business!!! I assure you that at the Robert Stevenson - State Farm Insurance Agency neither I nor my team take your loyalty for granted. Moreover, we are truly appreciative of you taking the time to write this review and share with the world your kind words about Jay and my team. Thank you, thank you, thank you."
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Tiffany Zuffi

April 23, 2025

5  out of  5
rating by Tiffany Zuffi
"Had a great experience purchasing homeowners insurance with this agency. Jay Rodriguez was amazing to work with and I would highly recommend him to anyone who is starting out on their homeownership journey! He made us feel secure and confident in our purchase and was so helpful in answering all of our questions. Highly recommended!"
We responded:
"Congratulations on your new home!!! I know this entire process is exciting but also stressful at times. Glad to hear that we did not add to your stress level. Thanks for posting this review and giving us 5 stars."
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David Nelloms

April 15, 2025

5  out of  5
rating by David Nelloms
"I had a pleasant and efficient conversation with Account Associate Yesica Medel about making a change to my insurance policy. Yesica was knowledgeable in answering my questions and thoughtful in solutions to external issues. Overall, the interaction reassured me that this State Farm office is the right choice."
We responded:
"Thank you for the kind words and the vote of confidence for Yesica, State Farm and my agency team. We truly appreciate your business and the five stars!!! Have a great week."
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Jabez Foo

April 7, 2025

5  out of  5
rating by Jabez Foo
"Jay is awesome to help me with the insurance!!! Highly recommended !!!"
We responded:
"Thank you for the 5 stars. On behalf of the entire Robert Stevenson - State Farm Insurance Agency Team, we are extremely thankful for your business and this review. "
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Diane Dreher

April 7, 2025

5  out of  5
rating by Diane Dreher
"Jay Rodriguez is wonderful to work with- a great listener, efficient, warm and responsive. I wanted a new office policy and he got it completely done on the same day, answering all my questions thoroughly and patiently. No hard sell - just excellent service. I really felt we were on the same team and I highly recommend!"
We responded:
"Good morning and thank you for this awesome review. I love that you used the word "team" because that's exactly how we see it!!! Have a great week."
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Stephen M

April 3, 2025

5  out of  5
rating by Stephen M
"Just switched over from a different State Farm agency because I wasn't happy with their service (or lack, thereof). Wow, what a difference with this agency! And to add icing to the cake, I was lucky enough to have Jay, the Office Manager, work with me. He is professional, responsive, extremely knowledgeable and incredibly friendly and personable. He reviewed in detail my auto, co-op and umbrella policies and suggested changes that were much to my advantage. And all done without a hint of pressure. I am so happy I made the change of agencies, and have total confidence in Jay."
We responded:
"Welcome to our agency team. So glad that you are pleased with your decision thus far and we promise to work hard ALL the time, so you never have to regret making this change. Have an awesome week."
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Leonard Buhrz

April 3, 2025

5  out of  5
rating by Leonard Buhrz
"I just got Renters Insurance with Jay. The process was very straight forward and I got everything covered."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Suyash Agrawal

March 31, 2025

5  out of  5
rating by Suyash Agrawal
"Had great experience setting up renter's insurance and Jay helped a lot in understanding the various agreement terms."
We responded:
"So glad to hear that Jay helped you understand the insurance terms better. We truly appreciate you sharing with the world how great your experience was and why you gave us 5 stars."
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Ted Falkenhayn

March 31, 2025

5  out of  5
rating by Ted Falkenhayn
"I had a great experience with Jannando -- quoting was quick, efficient and clear. Totally recommend!"
We responded:
"Thank you for reviewing my State Farm office! I am thrilled to know you had a positive experience with Jay and my team. Truly appreciate your business and the 5 stars."
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Tiasia OBrien-Shah

March 22, 2025

5  out of  5
rating by Tiasia OBrien-Shah
"Jay was super helpful in considering options for a policy, reviewing different offers and also very accommodating. He brought paperwork to me to ensure we can get everything done in a timely fashion. I’ve worked with this office on a number of personal and business policies for years and they’ve always been great."
We responded:
"First and foremost, thank you for your continued business and loyalty to State Farm and the Robert Stevenson Insurance Agency. Secondly, thank you very much for taking the time to write this review!!!"
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Sheqi Zhang

March 19, 2025

5  out of  5
rating by Sheqi Zhang
"I worked with Jay (Jannando) today. He is very welcoming, helpful, and nice to work with. Very fluent, quick, and easy process. Recommended."
We responded:
"Thank you for the 5 stars. We truly appreciate it and most certainly the opportunity to earn your business. "
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Sam Mincheva

March 18, 2025

5  out of  5
rating by Sam Mincheva
"I had a really great experience purchasing a condo policy with Jay. I started a quote online, but needed some specialized help, so I got connected with Jannando Rodriguez (Jay). He was extremely helpful, responsive, and efficient. He took the time to speak on the phone with me to make sure we have a policy that matches the exact requirements we had, and he provided the quote right away. When we requested minor adjustments, he sent an updated quote within the hour. Then he once again took the time to speak with me on the phone to finalize the policy and answer all my follow-up questions and confirm the details. He was really kind and courteous, and made a stressful process really easy."
We responded:
"Thank you so much for taking the time to share your positive experience with Jay during your condo policy purchase! We are thrilled to hear that he was able to assist you in such a professional and efficient manner. Moreover, thank you for taking the time to post this amazing review!!!"
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Kathleen Kurschner

February 26, 2025

5  out of  5
rating by Kathleen Kurschner
"Great service from Jay Rodriguez!"
We responded:
"Thank you for taking the time to give Jay and my agency 5 Stars."
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Bethan Hamilton

February 24, 2025

5  out of  5
rating by Bethan Hamilton
"Jannando (Jay) Rodriguez was super helpful in getting my renters insurance. He was incredibly response and had a quote with me immediately, adapting to make sure I had exactly what I needed and making sure I got the best rate. Had a quote and actual document within just a couple hours. Would definitely recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Mspurty

February 21, 2025

5  out of  5
rating by Mspurty
"Jannando (Jay) Rodriguez provides the ultimate level of customer service. Although an existing Statefarm customer out of state, Jay guided me through the logistics of a renter's policy and educated me on if the need for flood insurance was applicable, as well as how it worked. He was patience, explained things well and even answer questions not specific to the renter's policy. He showed he valued my business. Thanks Jay!"
We responded:
"Thank you for such a detailed review. We really stress at the Robert Stevenson - State Farm Insurance Agency that ALL business is important and that we need to make sure ALL our customers questions are answered to their satisfaction. So, reading your comments and receiving 5 stars means the world to us. Have a great weekend."
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J Zhao

February 18, 2025

5  out of  5
rating by J Zhao
"I had a great experience with Jay. He is responsive, courteous, and very professional. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! I will be sure to share your kind words with Jay."
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Florian Thiebaut

February 14, 2025

5  out of  5
rating by Florian Thiebaut
"Super reactive and great service !"
We responded:
"On behalf of the entire Robert Stevenson - State Farm Insurance Agency, thank you very much for taking the time to give us 5-Stars!!!!!"
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Elizabeth De Jesus

February 13, 2025

5  out of  5
rating by Elizabeth De Jesus
"Jay Rodriguez was super helpful in pricing out all of the options for insurance policies but wasn’t pushing anything on us we didn’t need and answered all of our questions."
We responded:
"Thank you very much for taking the time to share your experience with Jay and the Robert Stevenson - State Farm Agency. We truly appreciate your business and promise never to "push" anything. We believe that our customers NEEDS determine our conversations!!!"
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Vincent Guanter

February 5, 2025

5  out of  5
rating by Vincent Guanter
"Jannando Rodriguez (Jay) was tremendous helping me getting home insurance. He provided the quote immediately, we adjusted to my needs and in 2 days, I was all set. Very good experience and looking forward to continuing work with Jay in the future. Highly recommended compare to other insurance companies."
We responded:
"Thank you for the 5 stars and kind words about your experience with Jay and my agency. Most of all, I am extremely pleased to hear that you got a policy that fit what you wanted and needed. At my agency, we take pride in listening to our customers and taking an individual approach to every conversation."