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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Cardinale

July 28, 2026

5  out of  5
rating by John Cardinale
"Jay was very knowledgeable and patient in helping my Father with a homeowner’s policy that was reasonably price and comprehensive. Truly and upgrade from my Dad’s old policy with a competitor. I would highly recommend Jay and Robert Stevenson’s State Farm office.

John"
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SHINY CHEN

July 28, 2026

5  out of  5
rating by SHINY CHEN
"William was professional, helpful, and a pleasure to work with. He explained everything clearly, responded promptly, and made the renters insurance process quick and easy. I truly appreciated his service and would highly recommend William to anyone looking for insurance assistance."
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Anjali Pathmanathan

July 18, 2026

5  out of  5
rating by Anjali Pathmanathan
"I have had the good fortune of being able to work with Jay Rodriguez and other agents on the Robert Stevenson team for many years on a number of different types of policies--and they have always been wonderful, thorough, responsive, and efficient."
We responded:
"Thank you for your continued business over the years and also for taking the time to write this review. I assure you, that we will never take your "choice" of doing business with my Agency and State Fram for granted!!!"
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Thomas Tien

July 17, 2026

5  out of  5
rating by Thomas Tien
"I was looking to acquire renter's insurance for immediate family, and Jay/Jannado was super prompt, courteous, and resolved my ask incredibly quickly. From when I sent my initial inquiry to being provided a quote -> getting the declaration page on hand took not even 90 minutes. This is amazing efficiency and service and I would recommend them highly."
We responded:
"Thank you, Thomas, for the high words of praise. We truly appreciate your business and this 5-Star review."
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Jessica Gideon

July 14, 2026

5  out of  5
rating by Jessica Gideon
"Jay Rodriguez made the process super quick and easy!"
We responded:
"Thanks Jessica for taking the time to give us 5 stars."
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Tom Murray

July 13, 2026

5  out of  5
rating by Tom Murray
"great experience dealing with Jay - very quick responses and understood the big picture."
We responded:
"Thank you Tom for the 5 stars. Appreciate the kind words."
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Ryan Tin

July 13, 2026

5  out of  5
rating by Ryan Tin
"I was assisted by Delores Mitchell and it was a wonderful experience. I needed renters insurance for my new apartment and she walked through all the coverage that I will need. Would definitely recommend again."
We responded:
"Thank you Ryan for giving Delores and my agency 5 stars. Truly appreciate you taking the time to write this review and especially for allowing us the chance to earn your business. "
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Thomas Krane

July 10, 2026

5  out of  5
rating by Thomas Krane
"Isabel Hernandez has been my point person with Robert's office for the last two new insurance projects and she has been wonderful to work with. She is a problem solver and always responsive/willing to go the extra mile to help make things happen."
We responded:
"Thank you, Thomas, for your continued business. Also, truly appreciate you taking the time to give Isabel and my agency this review. "Problem Solver" is definitely appropriate because that is how we also think of her. Have a great week. "
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Jared Hedglin

July 10, 2026

5  out of  5
rating by Jared Hedglin
"Isabel was extremely helpful and quick to respond, fantastic experience."
We responded:
"Jared, can't thank you enough for the 5-star review. Love that you use the words "fantastic experience." This absolutely made my morning!!!"
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Jonathan Hirsch

July 8, 2026

5  out of  5
rating by Jonathan Hirsch
"Fast and efficient. I worked with Jay Rodriguez on a somewhat difficult policy due to extraneous requirements, and Jay was extremely efficient and got it done as fast as possible. Highly recommended and would definitely use again. Reasonable rates as well."
We responded:
"Thank you Jonathan for taking the time to review my State Farm Insurance Agency. I am so glad to hear that you had an outstanding experience with Jay. He is an exemplary representation of my agency, and I could not ask for a better Office Manager than him."
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Tom O

July 2, 2026

5  out of  5
rating by Tom O
"Had a superb experience with William Thurlow, my new State Farm agent in NY, where I am moving to from Houston. He was super helpful in getting my policies transferred over, determining where coverage may or may not be needed, and helping me determine other policy issues to think about as my family and I make the big move. Thanks!"
We responded:
"First and foremost, WELCOME to NYC. On behalf of William and my entire team, we thank you for entrusting your insurance needs with our agency. Feel free to ask Wiliam or any member of my team for help navigating the City. We truly are excited to welcome you and your family and appreciate this review."
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Zach Zubel

June 25, 2026

5  out of  5
rating by Zach Zubel
"William Thurlow was incredibly helpful with my policy management!"
We responded:
"Hey Zach. Thanks for the 5 stars and for letting the world know how pleased you were with William and my Agency."
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Alan Nóbrega

June 24, 2026

5  out of  5
rating by Alan Nóbrega
"I want to express my sincere gratitude to William Thurlow for his exceptional assistance in helping me find the most suitable insurance policy for my home. His expertise and professionalism have been invaluable in this regard. Thank you"
We responded:
"Thanks Alan for the kind words regarding William and your experience working with my Agency. We can't thank you enough for your business and for taking the time to post this review!!!"
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Julia Tambaro

June 18, 2026

5  out of  5
rating by Julia Tambaro
"Jay has been so helpful in the process of obtaining renters insurance and has been extremely responsive through several requests for changes."
We responded:
"Thanks Julia for this 5 star review. Truly appreciate the feedback and for the opportunity to earn your business."
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Seth Herman

June 18, 2026

5  out of  5
rating by Seth Herman
"William with State Farm is great to work with because he is quickly responsive, friendly, and pro-active in asking important questions relevant to the insurance we were needing."
We responded:
"Thank you Seth for taking the time to write this review. So glad to hear that you were pleased with the entire process while working with Will."
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Serina Wu

June 16, 2026

5  out of  5
rating by Serina Wu
"Purchased car insurance for the first time - highly recommend Jay Rodriguez. He is very thorough and patient and answered all my questions."
We responded:
"Serina, my apologies for the delay in responding to your review. Thank you for the 5 stars!!! Moreover, congrats on the car. It truly means a lot to me and my team that you allowed our Agency to be the first one you ever purchased car insurance from. Enjoy and drive safely."
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Ciara Marshall

June 15, 2026

5  out of  5
rating by Ciara Marshall
"Isabel Hernandez was an amazing help, it was an easy customer-focused service and super effective"
We responded:
"My apologies in taking so long to respond to your review. However, never too late for me to say thank you for taking the time to post this and for allowing us the opportunity to earn your business."
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Katie

June 10, 2026

5  out of  5
rating by Katie
"I had a wonderful experience with Jay Rodriguez. He was diligent, efficient, and effective when working with me to set up my insurance. He was patient when answering my questions and made sure to explain everything I needed to know to make the best decision for my case."
We responded:
"Thank you so much for taking the time to give Jay and my Agency Team 5 stars. Reviews like yours are so important to my agency and we promise to work hard to earn each of these stars for the years to come."
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Zoe Zapf

June 10, 2026

5  out of  5
rating by Zoe Zapf
"Isabel was very kind and easy to work with. Thank you for helping us with our new policy!"
We responded:
"Congrats on the new policy. On behalf of Isabel and my entire team we can't thank you enough for you choosing State Farm and my Agency to protect you with this Renters Insurance Policy."
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James Denney

June 10, 2026

5  out of  5
rating by James Denney
"William did a great job helping me with a new homeowner's insurance policy. He was thoughtful, patient and responsive through the whole process. Thanks!"
We responded:
"Thanks James for the 5 stars. On behalf of William and my team, we can't thank you enough for your business and your kind words. Have a great week."
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Ashim Sen

June 4, 2026

5  out of  5
rating by Ashim Sen
"Jay is absolutely incredible . Couldn’t have been happier with my experience with him. Cancelled Geico right away after speaking with him. Super helpful, courteous , efficient . Don’t think twice"
We responded:
"What an awesome review!!!! On behalf of Jay, myself and my team I say "Thank You" for taking the time to post this review and especially for allowing us the chance to earn your business. Have a GREAT weekend. "
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Emily Taylor Kaufman

June 3, 2026

5  out of  5
rating by Emily Taylor Kaufman
"Jay helped me get renter’s insurance for my new apartment. I knew little about the process and he helped me every step of the way and was so kind!! Definitely recommend working with him."
We responded:
"Emily, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Alex Singleton

June 1, 2026

5  out of  5
rating by Alex Singleton
"Isabel quickly crafted the perfect renter’s policy for me. I highly recommend her and this office to anyone seeking insurance in the area!"
We responded:
"Thank you Alex for taking the time to recommend Isabel and my Agency team. Truly appreciate it and you!!!"
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Jack MacKinnon

June 1, 2026

5  out of  5
rating by Jack MacKinnon
"Jannando (Jay) Rodriguez was great. Walked through the process well and made it very easy to complete."
We responded:
"Thanks Jack for the 5 stars. Truly appreciate it."
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Asheesh Saksena

May 21, 2026

5  out of  5
rating by Asheesh Saksena
"Exceptional service by Jay Rodriguez - prompt, precise, and professional. I look forward to doing more with the firm."
We responded:
"Thank you very much for such a positive review. It has been a rough week but reading reviews like yours makes ALL the difference for me and my team. Thanks and have a great holiday weekend!!! "