State Farm® Insurance Agent Robert L Stevenson II
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Daniel Serrano
October 16, 2025
5
out of
5
rating by Daniel Serrano
"I’ve used Robert Stevenson ever since my first motorcycle policy and now have three cars added along with my original bike. I’ve found them to be professional, responsive & friendly. I would encourage anyone to give them a try, I don’t expect you will be disappointed!"
We responded:
"Thank you for taking the time to post this review and give me and my team 5 stars!!! But more especially, thank you for trusting us enough to insure your ever-growing valuables. We know that you have choices when it comes to insurance and it is NOT lost on us that you are choosing to grow with State Farm and my agency. Truly appreciate the loyalty and business. Have a great weekend."
Elizabeth Hong
October 13, 2025
5
out of
5
rating by Elizabeth Hong
"We had the best experience with Jay, who was so helpful in not only getting our insurance policy secured in a timely manner at a great rate, but also in finding the right people within the State Farm org to get us approved quickly. He is communicative and dependable!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at my State Farm office. If you ever have any questions or need assistance, just remember that we are a short phone call away. "
Ingrid Parl
October 7, 2025
5
out of
5
rating by Ingrid Parl
"Jay is AWESOME. Best experience I could ask for in this crazy house buying process!"
We responded:
"CONGRATULATIONS on the new home. We definitely understand that the entire process can be stressful and overwhelming at times, but it is so refreshing to know that we didn't add to the problem. With so much going on in your world right now, it means a lot that you took the time to post this review. THANKS!!!"
Yoram Yagil
October 7, 2025
5
out of
5
rating by Yoram Yagil
"We already carry one homeowner insurance with State Farm. In view of our favorable experience over the years with State Farm Insurance, we decided to approach State Farm with a second homeowner insurance for a second property that we had just acquired. We requested through the State Farm web-site to be put in contact with an agent that would carry us through the process of acquiring this second policy. Within 24 hours of our request, Mr. William Thurlow contacted us by return e-mail. From thereon, he led us very efficiently through the paperwork and other items that had to be completed. He was very responsive to our queries along the way and provided us with very clear explanations. The policy quote was sent to us very promptly, and we proceeded in due due with activation of the policy. We would like to recognize Mr. Thurlows professionalism, which allowed us to proceed smoothly with acquiring the new policy. He was very kind and courteous along the way and made our acquisition very pleasant at the personal level and efficient at the professional level. State Farm are very fortunate and we as their customers are equally fortunate to have Mr. Thurlow as our Insurance agent."
We responded:
"First and foremost, I thank you for allowing me, my team, and State Farm to continue to earn more of your business. We know that you chose loyalty when you had other choices and I promise you that this does not go unnoticed nor unappreciated. I shared with William and the rest of the team, your kind words. I promise that we all will work hard to continue to earn and warrant this review. "
Anna Kyra H.
October 6, 2025
5
out of
5
rating by Anna Kyra H.
"We've been customers at this NYC State Farm for over a decade - we highly recommend this crew and this company - for Life insurance, renter's, homeowners, car, jewelry - everything, they're really wonderful, caring and thorough - especially Jay Rodriguez - who handled some of our recent additions. He is a really kind human being in general, but also detailed and responsive; he's really a joy to work with!"
We responded:
""Kind Human Being" are probably the nicest thing anyone has ever said. At a time when so much is going on in our world it means a lot that these are some of the words you chose to say about Jay. From the bottom of my heart and on behalf of Jay and my entire agency team, we THANK YOU!!! Thank you for your business and especially for writing this review."
Victoria Montgomery Brown
October 2, 2025
5
out of
5
rating by Victoria Montgomery Brown
"Jay Rodriguez at State Farm is a pleasure to work with! Within five minutes I had the insurance I needed. He was clear, and super efficient. I highly recommend him!"
We responded:
"Thank you for the 5 stars. Efficiency and Knowledge are points of pride for me and my team. So, for you to recognize this, means the world to us. "
Laurice Parkin
October 1, 2025
5
out of
5
rating by Laurice Parkin
"I've had my homeowner's insurance through State Farm for over a decade, and recently needed to make some changes to my policy. Isabel Hernandez was kind and attentive, and quickly took care of updating my policy as well as patiently answering my myriad of questions. It's so nice to receive professional, personalized service in a world where that is lacking."
We responded:
"First and foremost, thank you for your continued business for such a long period of time. On behalf of my entire team, I thank you for your loyalty and for taking the time to share these kinds words about Isabel and my Agency. I promise that we will continue to earn your business and respect over the next decade!!! "
Cristina Covarrubias
September 26, 2025
5
out of
5
rating by Cristina Covarrubias
"Jannando helped me get renter's insurance with State Farm. He was professional, listened to me, explained well, and was efficient. Highly recommend reaching out to Robert Stevenson's office for your insurance needs!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Sonia Vasquez
September 19, 2025
5
out of
5
rating by Sonia Vasquez
"Muy satisfecha con el excelente servicio del agente Jay Rodríguez , su profesionalismo en el manejo con el cliente.👌🏼🤩"
We responded:
"Muchas gracias por tus amables palabras. Nos alegra saber que el servicio de Jay Rodríguez cumplió con tus expectativas. Estamos aquí para ayudarte en lo que necesites. ¡Saludos!"
Jason Wong
September 16, 2025
5
out of
5
rating by Jason Wong
"Responsiveness and knowledge makes all things efficient. That is my experience with this office and Isabel especially."
We responded:
"Thank you, Jason, for the high words of praise for Isabel and my Team. We promise to work hard to make sure you never have to regret posting them. "
Léa Greenberg
September 11, 2025
5
out of
5
rating by Léa Greenberg
"Jay was extremely helpful, patient and efficient in getting me set up with my renters insurance!"
We responded:
"Thank you for taking the time to share your thoughts! I am glad to know you’re extremely satisfied with the service at my State Farm office. If you ever have any questions or need assistance, Jay and the entire team are here to help! "
J D
September 3, 2025
5
out of
5
rating by J D
"Great and quick process of setting up my insurance. Jay (Jannando) was very knowledgeable, responsive and helpful. Very competitive prices when compared to similar coverages from other companies."
We responded:
"Thank you for the 5 stars and this positive review. Jay and my entire team work extremely hard, so receiving reviews like yours mean the world to us."
Liza Elkwood
September 3, 2025
5
out of
5
rating by Liza Elkwood
"I worked with Jay on updating my husband's policy when we moved and he was efficient and easy to get a hold of. The process was seamless, and I would highly recommend working with him."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Jamal G. Ahmed
September 3, 2025
5
out of
5
rating by Jamal G. Ahmed
"Jay Rodriguez from State Farm is well versed and knowledgeable about insurance policy offerings. He has a a positive attitude and is willing to spend the time to explain details to his clients."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Jerry Mackrella
August 30, 2025
5
out of
5
rating by Jerry Mackrella
"Jay helped me when I was not only in a time crunch, but also trying to purchase a place. He was extremely responsive, accountable, transparent, and always willing to help. I can't recommend him enough to absolutely everyone! Thanks so much Jay - you're phenomenal!"
We responded:
"First and foremost, congratulations on the new place!!! On behalf of my entire team, thank you for this review. Knowing you had a great experience with Jay and my State Farm office means everything. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Michael
August 26, 2025
1
out of
5
rating by Michael
"UPDATE My policy just got declined because of minor claim history. While I appreciate State Farm’s right to decline policy, it’s unacceptable that I was led to believe State Farm could provide coverage and therefore canceled my coverage with my previous provider. This is a clear Bait & Switch Situation. Avoid State Farm at all costs!!!!! Dishonesty should not be rewarded. *********** I don't write reviews often but Jannando Rodriguez is your guy for NY Insurance. He was quick, transparent and very competitive. I cannot recommend him enough."
We responded:
"Thank you for taking the time to share your experience. We sincerely apologize for the frustration and inconvenience caused by the policy declination due to claim history. We understand how important clear communication is, and we regret that you felt misled during this process. Please know that we strive to provide honest and transparent information to all our customers, and we take your feedback seriously as it helps us improve. We’re glad to hear that Jannando Rodriguez provided you with excellent service and was able to assist you promptly and transparently. If there’s anything further we can do to assist you or clarify any concerns, please don’t hesitate to reach out to us directly. Thank you again for your feedback."
Sammi Shi
August 20, 2025
5
out of
5
rating by Sammi Shi
"Jay at State Farm is super knowledgeable and very responsive for all questions / concerns I had on condo insurance. I appreciated all his assistance."
We responded:
"Hello Sammi. Thank you for your business and the ultimate compliment. Great price and great service is what we strive for at State Farn and the Robert Stevenson Insurance Agency."
Nathan Lin
August 18, 2025
5
out of
5
rating by Nathan Lin
"Big "Jay", Jannando Rodriguez, was my insurance agent. He was a true professional in this space. Jay was very attentive, patient, and easy to work with. He answered all my questions clearly. I was able to the get the homeowner insurance that fits my need very quickly. It is cliche but true, that like a good neighbor, my State Farm agent Jay was there for me and my wife."
We responded:
"Thanks for the review and we are more than OK with this cliche!!! Can't thank you enough for your business and these kind words of praise."
William Crenshaw
August 14, 2025
5
out of
5
rating by William Crenshaw
"Isabel H. was amazing! Didn't know procuring insurance would be this easy."
We responded:
"Thank you William for the positive words about Isabel and your experience. We thank you for allowing us the opportunity to earn your business."
marc sterling
August 12, 2025
5
out of
5
rating by marc sterling
"One of my clients recently used Jay (Jannando) and had such a great experience that I reached out myself and set up a great policy .. other members of my coop also use State Farm and Jay made it so easy and answer my many (thank you for your patience Jay!) questions kindly and in detail .. Highly Recommend - Thanks Jay! All the best, Marc"
We responded:
"Marc, thank you VERY MUCH for this review. While I and my entire agency team are extremely thankful for each and every review, I am extremely thankful for this one. Why? Because you chose to come to us after hearing the experience of one of your clients who is now doing business with our agency. Referrals are EVERYTHING to us (as I am sure they are to you as well). So thank you for being referred, acting on that referral, and then taking the time to refer us to the everyone!!!"
Jason Zhou
August 5, 2025
5
out of
5
rating by Jason Zhou
"My agent, Jay Rodriguez, was professional and processed my request for State Farm renter's insurance in less than 10 minutes total. He recommended upgrades that were reasonable and was able to answer all of my questions. Overall a very smooth process."
We responded:
"Thank you, Jason, for the 5 stars and moreover for the opportunity to earn your business. "
Fatima Kamara
August 4, 2025
5
out of
5
rating by Fatima Kamara
"Jay was very detailed in his explanation of the renters insurance package. The overall experience was really great."
We responded:
"Hello Fatima. I am so glad to hear that you had a great experience with Jay and my agency. This feedback is exactly what we strive to receive at the Robert Stevenson - State Farm Insurance Agency. "
Tejas Kulkarni
August 1, 2025
5
out of
5
rating by Tejas Kulkarni
"Jay Rodriguez made it very easy to get a renters insurance offering a quick quote and addressing any questions promptly making the process stress-free."
We responded:
"Thank you for your business and taking the time to share your thoughts! I am glad to know you’re satisfied with the service at my State Farm office. "
Gabrielle Scibelli
July 29, 2025
5
out of
5
rating by Gabrielle Scibelli
"Jay R. was such a big help in getting us renters insurance. It was my first time going through this process and first time working with State Farm - Jay explained everything and made sure we understood our policy and had everything we needed. The process was quick and simple, it was a pleasure working with him- I would definitely recommend to friends and family!"
We responded:
"Thank you very much for allowing the Robert Stevenson - State Farm Insurance Agency to be your first Renter's Insurance interaction. I am so pleased that you had a pleasant experience and that Jay made everything seamless for you. I promise that you will not regret trusting my office and State Farm Insurance."
Allison Patrick
July 25, 2025
5
out of
5
rating by Allison Patrick
"Jay Rodriguez made updating my home insurance policy easy and painless, leading me through a complicated process quickly and efficiently. He helped with all my questions, and was always ready to provide a quick quote as I worked through the best options for me and my fiancé as we combine households."
We responded:
"Congratulations on the engagement!!! I am glad to hear that Jay made this process painless for you thus allowing you to focus on the more fun things - GETTING MARRIED. I and the entire Robert Stevenson State Farm Insurance Agency thank you for your continued business and for taking the time to post this review."